ServiceNow
Développez les bonnes compétences pour créer et gérer de manière transparente des services, des flux de travail et plus encore dans la plateforme Now
Apprenez à maîtriser les capacités de ServiceNow grâce à des instructions pratiques et concrètes qui vous aideront à atteindre les objectifs de votre organisation et de vos objectifs professionnels. Que vous suiviez ces formations en classe présentielle ou à distance, vous apprendrez à réussir avec la plateforme Now, car celles-ci favorisent le développement des compétences et vous aident à vous préparer aux certifications associées.
Les organisations recherchent des employés capables de tirer parti de ServiceNow pour améliorer leurs opérations, offrir des déploiements plus fluides et mieux utiliser les services ServiceNow.
Pour chacune des applications métiers de la plate-forme Now (ITSM, RH, Service client..), il existe un ou plusieurs modules de formation agréé ServiceNow. Que vous commenciez tout juste à découvrir ServiceNow ou que vous cherchiez à consolider vos connaissances sur la plateforme, les instructeurs vous montreront comment travailler rapidement et optimiser votre utilisation.
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ServiceNow Administration Advanced
Work with Application Data Management, Reporting, Integrations, and Platform Optimization and Maintenance. The System Administration Advanced cours...
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ServiceNow Administration Fundamentals
ServiceNow Administration Fundamentals is a three-day course taught both as Instructor-Led Training (ILT) and Virtual Instructor-Led Training (VILT...
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ServiceNow Adopting a Platform Owner Mindset
Learn to drive Platform value in the enterprise. Adopting a Platform Owner Mindset is a 2-day business simulation workshop designed for anyone in a...
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ServiceNow Application Development Fundamentals
This hands-on course will provide training and lab work to support application creation in ServiceNow. Attendees will build an award-winning loaner...
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ServiceNow Configuration Management Database (CMDB) Fundamentals
Learn the basic skills required to effectively design, configure, populate, and maintain the health of the ServiceNow CMDB. This course has been de...
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ServiceNow Customer Service Management (CSM) Implementation
This advanced course is designed for administrators, implementers and architects who want to apply their Customer Service Management and platform k...
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ServiceNow Customer Service Management Essentials
Dans ce cours interactif de 3 jours, les participants peuvent acquérir la maîtrise de la configuration et de l'administration du produit ServiceNow...
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ServiceNow Discovery Fundamentals
Lay the groundwork for mature infrastructure operations management. ServiceNow Discovery lays the groundwork for mature infrastructure operations m...
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ServiceNow Field Service Management (FSM) Implementation
ServiceNow ® Field Service Management (FSM) helps companies efficiently manage location-based work tasks. Field Service Management Implementation f...
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ServiceNow GRC: Integrated Risk Management Implementation
Learn to effectively manage a Risk Management and Policy and Compliance Management implementation. This two-day course covers the domain knowledge,...
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ServiceNow GRC: Third-party Risk Management (TPRM) Implementation
The Third-party Risk Management application provides a centralized process for managing your organization's third-party portfolio, performing due d...
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ServiceNow Hardware Asset Management (HAM) Fundamentals
Master the setup, configuration, and use of the ServiceNow® Asset Management and Hardware Asset Management (HAM) applications. This three-day train...
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ServiceNow Human Resources (HR) Fundamentals
Learn the role of an HR Administrator in ServiceNow. During this two-day interactive training course, you access the ServiceNow platform in your ow...
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ServiceNow Human Resources (HR) Implementation
Gain in-depth knowledge on configuring the ServiceNow HRSD application. During this two-day interactive training course, attendees will gain in-dep...
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ServiceNow IT Service Management (ITSM) Fundamentals
Découvrez les principaux cycles de vie des processus ITSM de ServiceNow et la valeur des applications ITSM de ServiceNow pour la gestion des servic...
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ServiceNow IT Service Management (ITSM) Implementation
Apprenez des compétences pratiques qui peuvent être appliquées immédiatement pour accélérer la mise en œuvre de la gestion des services informatiqu...
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ServiceNow Platform Analytics Advanced
This two-day training builds upon the knowledge obtained in the Platform Analytics Fundamentals course. Here you apply advanced reporting, platform...
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ServiceNow Platform Analytics Fundamentals
During this two-day interactive training course, attendees will learn best practices for using and administering the premium ServiceNow Platform An...
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ServiceNow Platform Implementation
Learn how to implement ServiceNow platform functionality and applications. This 3-day class is intended to prepare technical consultants for their ...
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ServiceNow Scripting in ServiceNow Fundamentals
Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by...
