ITIL & Service Management e-Learning
Naast onze virtuele en klassikale ITIL en Service Management trainingen biedt Global Knowledge ook een aantal trainingen als e-Learning aan. Je bepaalt zelf waar en wanneer je leert en hoeveel tijd je aan een onderwerp besteedt.
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E-Learning: ITIL® 4 Foundation - Inclusief Examen
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E-Learning: ITIL® 4 Leader: Digital and IT Strategy - Inclusief Examen
Improve your digital leadership skills to align digital strategies with broader business objectives, discover how to navigate VUCA environments and...
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E-Learning: ITIL® 4 Practitioner: Monitoring and Event Management E-Learning with Exam
The ITIL 4 Practitioner: Monitoring and Event Management Practice module is for IT professionals who want to systematically observe services and se...
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E-Learning: ITIL® 4 Practitioner: Service Desk Practice E-Learning with Exam
Service Desk is the point of contact between the service providers and users. Effective development and application of the practice can significant...
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E-Learning: ITIL® 4 Practitioner: Service Level Management E-Learning Bundle (On-line proctored Exam, Official certification e-Book, Official Training Material Learner Kit, eLearning 12-month access)
The purpose of this module is to provide best practice guidance on how to set clear, business-based targets for service utility, warranty and exper...
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E-Learning: ITIL® 4 Specialist: Create, Deliver, Support - Inclusief Examen
Enhance your skills in designing, delivering and managing digital products and services. Upgrade your strategy, manage issues effectively and fost...
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E-Learning: ITIL® 4 Specialist: Drive Stakeholder Value (DSV) E-Learning with Exam
As vital as IT is, it doesn’t exist in a vacuum. Successful IT managers must be able to assess interactions with users, suppliers, partners, and cu...
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E-Learning: ITIL® 4 Specialist: High Velocity IT - Inclusief Examen
The ITIL® 4 Specialist High Velocity IT (HVIT) module explores how digital organizations and digital operating models function in high velocity en...
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E-Learning: ITIL® 4 Strategist: Direct, Plan, Improve - Inclusief Examen
The ITIL® 4 Strategist Direct Plan and Improve (DPI) module provides IT professionals and leaders with the ability to use ITIL methods in their ove...
