Collaboration
Our Collaborations courses offer hands-on training for Collaborations professionals of all levels and types. From technology-based, vendor-neutral training to courses focused on specific brands and products such as Cisco, our telephony and VoIP training enables you to integrate and administer voice and data communication applications into your networks.
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Administering Advanced Cisco Contact Center Enterprise
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks associated with ...
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Administering Cisco Contact Center Enterprise
The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between components in the C...
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Administering Cisco Unified Communications Workspace Part 1
This exclusive course offers a unique real-world environment focusing on the administration of a Cisco IP telephony, video and voice mail solution,...
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Administering Cisco Unified Communications Workspace Part 2
This hands-on, exclusive course builds on the foundation provided by ACUCW1 and focuses on advanced administration of Cisco Unified Communications ...
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Cisco SIP, Cisco Unified Border Element, and Gateways
Unlock the full power of Cisco Unified Border Element and SIP in this hands-on, expert-led course. You'll begin by mastering the foundational eleme...
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Contact Center Enterprise Advanced Administration and Reporting
This class combines the Administering Advanced Cisco Contact Center Enterprise (CCEAA) course and the Reporting Cisco Conatct Center Enterprise (CC...
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Contact Center Enterprise Fundamentals and Administration
This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together saves you money and ensures your team gets the tr...
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Huawei Certified Pre-sales Associate- ECC-ENU
This course provides TP&VC training materials required for you to take the HCPA-ECC certification exam.
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Implementing and Operating Cisco Collaboration Core Technologies
The Implementing Cisco Collaboration Core Technologies (CLCOR) course will provide you with the knowledge and skills needed to implement and deploy...
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Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud
This training is designed to give you a working knowledge of hybrid and cloud Cisco collaboration core technologies. After completing this training...
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Implementing and Operating Cisco Collaboration Core Technologies On-Premises
This training is designed to provide you with a deep, working knowledge of on-premises Cisco collaboration infrastructure. The Implementing and Ope...
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Implementing Cisco Advanced Call Control and Mobility Services
The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mo...
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Implementing Cisco Collaboration Applications
The Implementing Cisco Collaboration Applications (CLICA) course provides you with the knowledge and skills required to streamline communication pr...
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Implementing Cisco Collaboration Cloud and Edge Solutions
The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) course provides you with knowledge of Cisco® Expressway Series solutions that...
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Implementing Cisco Collaboration Conferencing
The Implementing Cisco Collaboration Conferencing (CLCNF) course focuses on Cisco® on-premises conferencing architecture and solutions. You will ga...
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Implementing Cisco Contact Center Enterprise
The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Contact Center Enterpr...
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Implementing Cisco Contact Center Enterprise Chat & Email
The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) in...
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Implementing Cisco Quality of Service
The Implementing Cisco Quality of Service (QOS) course provides learners with an in-depth knowledge of QoS requirements, conceptual models such as ...
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Introduction to SharePoint 2019
This Introduction to SharePoint 2019 class is for end users working in a SharePoint 2019 environment. It is an abbreviated version of our complete ...
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Manage collaboration and communication with Microsoft Teams (MS-700)
The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator...