ITIL® Training Courses
ITIL® is the globally recognized standard for managing the lifecycle of digital services and products. Owned by PeopleCert, ITIL® bridges business, IT, and service teams by offering a dependable framework that delivers strategic vision, flawless design, and effective execution.
ITIL® guides organizations to maximize value, streamline operations, and encourage continual improvement. Its flexible models help manage people, technology, and partners, while its adaptable, value-driven principles support organizations of all sizes and industries. With ITIL®, professionals collaborate, boost efficiency, and deliver exceptional service quality, helping businesses become more resilient and future-ready.
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APOLLO 13 Simulation Game
Many IT organizations are struggling to deliver quality services. Despite the massive investment in training, ITSM improvement initiatives are fail...
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Cloud Computing Essentials - Including Exam
Cloud computing means implementing and using cloud technology to provide IT-related services hosted off-premise. Usually cloud services are distrib...
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Grab@Pizza Simulation game
70% of the IT departments are unable to demonstrate value to their business. The business and IT relationship is under strain, both parties blaming...
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Humanising IT™
Humanizing IT™ is a groundbreaking approach that integrates human-centered design into IT service management. Humanizing IT™ is a groundbreaking ap...
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Integrated Service Management (ISM) Foundation - Including Exam
A successful collaborative team has one goal, language and basic way of working. The ISM Foundation training provides the basic knowledge needed fo...
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ITIL® 4 Foundation - Including Exam
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functio...
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ITIL® 4 Foundation (2-days) Including Exam
This 2-day course ITIL® 4 Foundation provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and in...
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ITIL® 4 Leader: Digital and IT Strategy - Including Exam
ITIL® 4 Strategic Leader (ITIL® SL) is a stream of two modules that are part of ITIL® 4, the next evolution of ITIL®. ITIL® SL recognizes the value...
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ITIL® 4 Practitioner: Change Enablement - Including Exam
This 1-day ITIL® 4 Practitioner: Change Enablement module focuses on providing the candidates with the understanding of the key concepts, principle...
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ITIL® 4 Practitioner: Continual Improvement - Including Exam
This 1-day ITIL® 4 Practitioner: Continual Improvement Practice module focuses on providing the candidates with the understanding of the key concep...
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ITIL® 4 Practitioner: Deploy Management - Including Exam
This 1-day ITIL® 4 Practitioner: Deploy Management Practice module focuses on providing the candidates with the understanding of the key concepts, ...
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ITIL® 4 Practitioner: Incident Manager - Including Exam
This 1-day ITIL® 4 Practitioner: Incident Manager module focuses on providing the candidates with the understanding of the key concepts, principles...
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ITIL® 4 Practitioner: Information Security Management - Including Exam
This 1-day ITIL® 4 Practitioner: Information Security Management Practice module focuses on providing the candidates with the understanding of the ...
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ITIL® 4 Practitioner: IT Asset Management - Including Exam
This 1-day ITIL® 4 Practitioner: IT Asset Management Practice module focuses on providing the candidates with the understanding of the key concepts...
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ITIL® 4 Practitioner: Monitoring and Event Management - Including Exam
This 1-day ITIL® 4 Practitioner: Monitoring and Event Management module focuses on providing the candidates with the understanding of the key conce...
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ITIL® 4 Practitioner: Problem Management - Including Exam
This 1-day ITIL® 4 Practitioner: Problem Management focuses on providing the candidates with the understanding of the key concepts, principles, val...
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ITIL® 4 Practitioner: Relationship Management - Including Exam
This 1-day ITIL® 4 Practitioner: Relationship Management Practice module focuses on providing the candidates with the understanding of the key conc...
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ITIL® 4 Practitioner: Release Management - Including Exam
This 1-day ITIL® 4 Practitioner: Release Management Practice module focuses on providing the candidates with the understanding of the key concepts,...
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ITIL® 4 Practitioner: Service Configuration Management - Including Exam
This 1-day ITIL® 4 Practitioner: Service Configuration Management Practice module focuses on providing the candidates with the understanding of the...
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ITIL® 4 Practitioner: Service Desk - Including Exam
This 1-day ITIL® 4 Practitioner: Service Desk module focuses on providing the candidates with the understanding of the key concepts, principles, va...
