ITIL® (Version 5) Service - Including Exam
This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, responsiveness, and improved customer satisfaction.
The courseware and exam are currently only available in English.
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Updated 4/2026
19 courses found
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- Delivery Format: Virtual Learning
- Date 05-07 October, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe Standard Time)
- Language: French
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- Delivery Format: Public Classroom
- Date 09-11 November, 2026 | 9:00 AM to 5:00 PM
- Location: 1-Mechelen (Battelsesteenweg 455-B) (W. Europe Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 09-11 November, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 14-16 December, 2026 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe Standard Time)
- Language: Dutch
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- Delivery Format: Virtual Learning
- Date 11-13 January, 2027 | 10:00 AM to 6:00 PM
- Location: Virtual (W. Europe Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 08-10 February, 2027 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe Standard Time)
- Language: French
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- Delivery Format: Public Classroom
- Date 01-03 March, 2027 | 9:00 AM to 5:00 PM
- Location: 1-Mechelen (Battelsesteenweg 455-B) (W. Europe Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 01-03 March, 2027 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe Standard Time)
- Language: English
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- Delivery Format: Virtual Learning
- Date 28-30 April, 2027 | 9:00 AM to 5:00 PM
- Location: Virtual (W. Europe Standard Time)
- Language: Dutch
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- Delivery Format: Virtual Learning
- Date 04-06 May, 2027 | 10:00 AM to 6:00 PM
- Location: Virtual (W. Europe Standard Time)
- Language: English
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