Growing Work Relationships at Work Positively

Business professionals who want to proactively reduce workplace conflict and foster a culture of trust, collaboration, and positive relationships.

After completing this course, participants will be able to:

• Effectively deal with challenging relationships
• Build confidence and capacity to have difficult conversations
• Enhance work environments to create more positive interpersonal experiences

Module 1: Identifying Positive Relationships

• Understand the components of a positive relationship
• Understand the value of a common purpose and transparent agenda
• Identify ways to build trust

Module 2: Relating to Differences

• Understand how differences can shape how we see and behave in the world
• How to interact with different personal needs more effectively

Module 3: Actively Managing Relationships

• Understand how communication can be misinterpreted
• Enhance key communication skills to ensure clarity and alignment
• Learn how to better articulate empathy

Module 4: Dealing with Less than Ideal Relationships

• Identify ways to improve relationships
• Use a 4-step feedback loop to manage a constructive confrontation

Module 5: Next Steps

• Integration of different concepts and skills and application to real-life situations
• Discussion of key takeaways and areas to focus on for further improvement

• No formal prerequisites; basic communication or workplace interaction experience is recommended.

• None

• GK831172 - Strong and Effective Negotiations
• GK831174 - Performance and Employee Accountability
• GK831175 - Employee Emotional Intelligence
• GK831177 - Managing Challenging Conversations