A4Q Business Service Architecture Course with Online Exam
- Course Code BBSA
- Duration 3 days
Course Delivery
Course Delivery
This course is available in the following formats:
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Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopExplore the service ecosystem and grow your understanding of the key elements of a service architecture with our Business Service Architecture course.
Course Schedule
TopTarget Audience
Top
The Business Service Architecture course is for anyone interested in service architecture, in particular: Business Service Designers (including Business Designers and Service Designers) Business Analysts, Business Architects, Solution Architects, Business Engineers, User Researchers, Product Managers.
Course Objectives
Top
This course explores the service ecosystem, looking at service architecture in the context of enterprise, business and solution architecture. Topics covered include value stream modelling and analysis; capability requirements and modelling; the T shape professional concept; service agility and double loop learning.
Course Content
TopDuring this course, you will cover:
- Service Architecture in the context of Enterprise, Business and Solution Architecture
- The relevance of architectural principles
- The elements and artefacts of a Service Architecture
- Key service actors/stakeholders within the service ecosystem, and their concerns
- Value stream modelling and analysis
- Capabilities, capability requirements and capability modelling
- How capabilities are leveraged to offer services
- Capability and value stream integration
- The T-shape professional concept
- Service information concepts
- Service economics
- Service measures and controls
- Service agility and double loop learning
