ServiceNow Cloud Provisioning and Governance Advanced
- Course Code SNCPGA
- Duration 3 days
Course Delivery
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Course Delivery
This course is available in the following formats:
-
Public Classroom
Traditional Classroom Learning
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Virtual Learning
Learning that is virtual
Request this course in a different delivery format.
Course Overview
TopBuild upon your knowledge from ServiceNow Cloud Provisioning and Governance Fundamentals.
This three-day training course aims to build upon your knowledge from ServiceNow Cloud Provisioning and Governance Fundamentals, exploring how to customize the user experience and extend the platform to support new cloud-based services. Through lectures, demos, and technical exercises, students gain hands-on experience with the following Cloud Provisioning and Governance Advanced topics:
-Advanced UI design: Create multi-tab requests,Build dynamic request forms; Custom Resource Pools and Filters;Essential Runtime Expressions; Advanced Profiles; Advanced Policies; Extend Cloud Provisioning and Governance with templates and Cloud API:-Add functionality for Cloud Services not included in the Platform, -Create Resources Blocks, -Create Day-2 operations, -Invoke cloud operations with Workflows and Integration Hub Subflows, -Test and Troubleshoot extensions; Integration and Software Deployment, with Continuous Deployment Tools (Ansible)
Virtual Learning
This interactive training can be taken from any location, your office or home and is delivered by a trainer. This training does not have any delegates in the class with the instructor, since all delegates are virtually connected. Virtual delegates do not travel to this course, Global Knowledge will send you all the information needed before the start of the course and you can test the logins.
Course Schedule
TopTarget Audience
TopThe ServiceNow® Cloud Provisioning and Governance Advanced course is for customers, partners, and employees who implement and administer features, associated with cloud resource provisioning and governance. An attendee is a good fit for this course if they perform or advise on any of the following roles or job responsibilities:
- ServiceNow System Administrator
- ServiceNow Cloud Provisioning and Governance Implementer
- Dev Ops Engineer
- Cloud Engineer
- Cloud Architect
Course Objectives
TopIn this three-day interactive ServiceNow® Cloud Management Advanced course, attendees will learn how to:
- Customize and simplify the user experience
- Extend ServiceNow Cloud Provisioning and Governance to Provision new Cloud Services
- Troubleshoot and debug Cloud Provisioning and Governance related issues.
- Perform Day 2 operations with ServiceNow and Continuous Deployment Tools
Course Content
TopCourse Flow
During this three-day interactive training course, attendees will access the ServiceNow platform in their own student instance, which is a “safe sandbox” loaded with demo and test data.
Module 1: Catalog Item Customization
Lab 1.1: Introduction to Catalog Item Form Customization
Lab 1.2: Dynamically Set a Field Value
Lab 1.3: Dynamically Modify a Form
Lab 1.4: Render a Cloud Catalog Item in the Service Catalog
Lab 1.5: Add Custom Tags
Module 2: Custom Resource Pools and Filters
Lab 2.1: Build a Query Resource Pool
Lab 2.2: Present User Relevant Data
Module 3: Advanced Policies
Lab 3.1: Dynamic Form Policy
Lab 3.2: Custom Approval Policy
Lab 3.3: Script Tag Policies
Module 4: Expressions
Module 5: Extend Cloud Management
Lab 5.1: Add a New Resource Type
Lab 5.2: Create a New CMDB CI Class
Lab 5.3: Discover a New Resource Type
Module 6: Day-2 Operations - CAPI
Lab 6.1: Research AWS REST API to Create a Volume Snapshot
Lab 6.2: Create a CAPI Extension to Snapshot a Volume
Lab 6.3: Modify a Resource Block to Invoke a CAPI Extension
Lab 6.4: Create a Response Processor
Lab 6.5: Test and Troubleshoot a CAPI Extension
Module 7: Day-2 Operations – Workflow and Integration Hub
Lab 7.1: Create a Nginx Resource Block
Lab 2.2: Create an Application Profile to Deploy with Ansible
Module 8: Software Deployment
Lab 8.1: CFT Post Provision Operation with Cloud Script
Lab 8.2a-e: CFT Post Provision with Ansible Tower
Lab 8.2a: Connect to Ansible
Lab 8.2b: Create Application Profile and Catalog Item
Lab 8.2c: Setup Post Provision Operations
Lab 8.2d: Modify the Resource Block
Lab 8.2e: Customize the Cloud Catalog Item
Module 9: Advanced Profiles
Lab 9.1: Create a Schedule Profile
Course Prerequisites
TopRecommended knowledge/experience: ServiceNow Cloud Management v2, the ServiceNow CMDB, Azure and/or AWS REST API’s, JavaScript, JSON, and a strong understanding of architecting solutions within the AWS and/or Azure Clouds.
Recommended prerequisites: